Privacy Policy

Spin Galaxy is committed to protecting the privacy of its users, including Kiwi players, in accordance with applicable laws and regulations. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in relation to our online casino services. We operate under the license issued by the Kahnawake Gaming Commission (KGC), and this policy is designed to comply with New Zealand’s data protection and gambling regulatory standards.

Data Collection

We collect various types of personal information to provide our online pokies services effectively. The categories of information we collect include:

• Registration Data: When you register for an account, we collect personal details such as your name, date of birth, address, and contact information. This information is essential for account management and to verify your identity.
• Payment Details: To facilitate deposits and withdrawals, we collect payment information, which may include credit card details and bank account information. We ensure that all payment information is handled securely and in compliance with industry standards.
• Technical Logs: We automatically collect technical data when you access our platform, including your IP address, device type, browser type, and operating system. This information helps us improve our services and enhance user experience.
• Cookies: Our website uses cookies to enhance functionality and track performance. Cookies are small text files stored on your device that help us understand user behavior and preferences.

Purpose of Data Usage

The personal information we collect serves several important purposes, including:

• Account Management: We use your information to create and manage your user account, ensuring a secure and personalized experience.
• Marketing Communication: With your consent, we may use your contact information to send promotional materials and updates about our services, including new features and offers related to online pokies.
• Anti-Fraud Checks: We implement measures to prevent fraud and protect the integrity of our platform. This includes verifying user identities and monitoring accounts for suspicious activity.
• AML Compliance: We adhere to Anti-Money Laundering (AML) regulations and may collect additional information to ensure compliance with legal requirements.
• KYC Procedures: To comply with Know Your Customer (KYC) regulations, we may request further documentation to verify your identity and age.

Data Sharing

We may share your personal information with third parties in the following circumstances:

• Payment Providers: To process transactions, we share necessary data with trusted payment processors who assist us in managing financial transactions securely.
• Verification Partners: We may disclose your information to third-party verification services to assist in identity verification and fraud prevention.
• Regulatory Authorities: We may be required to disclose personal information to regulatory authorities as mandated by law or to comply with legal obligations.

User Rights

As a user of Spin Galaxy, you have certain rights regarding your personal information, including:

• Access to Personal Data: You have the right to request access to the personal information we hold about you. We will provide you with a copy of your data upon request.
• Request for Deletion: You can request the deletion of your personal information, subject to certain legal obligations we must fulfill. We will take reasonable steps to delete your data in accordance with your request.
• Restriction of Processing: You have the right to request the restriction of processing your personal information under certain circumstances, such as when you contest the accuracy of the data.

Cookie Policy

Spin Galaxy uses cookies to enhance your experience on our website. Our cookie policy includes:

• Essential Cookies: These cookies are necessary for the website to function properly and enable you to navigate the platform and use its features.
• Analytical Cookies: We use analytical cookies to collect data on user behavior, which helps us improve our services and enhance performance. This data is aggregated and does not identify individual users.

Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. We regularly review our security practices and update our systems to ensure they align with industry standards.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any significant changes through prominent notices on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to our support team for assistance. We are committed to addressing any inquiries you may have about your personal information and our privacy practices.

Governing Law

This Privacy Policy is governed by the laws of New Zealand. Any disputes arising from or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of New Zealand.

By using Spin Galaxy, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.